Shipping policy
SHIPPING
Domestic orders will be sent out using a third party or via a service Post network . Goods ordered before 3pm will be shipped same day, if orders are placed online past 3pm they will be shipped the following day. For all orders placed past 3pm on Friday or over the weekend/public holiday will be shipped on the next business day.
For domestic parcels, Parcel Post typically takes 2-4 business days within the same state and 3-6 business days interstate.
Express Post aims for next business day delivery within the network and is delivered as fast as possible elsewhere.
Domestic Delivery:
Parcel Post: 2-4 business days within the same state, 3-6 business days interstate.
Express Post: Next business day within the network, otherwise as fast as possible.
International Delivery:
Courier: 2-3 business days.
Express: 3-6 business days.
Standard: 5-10 business days.
Economy: 15+ business days by Air, 2-3 months by Sea Mail.
Important Considerations:
Public Holidays:
No deliveries occur on public holidays.
Delivery Hours:
Parcel Post domestic deliveries are typically made between 7 am and 5 pm local time, according to Circuit Package Tracker.
Please note, we cannot guarantee delivery times. If your order does not arrive within a
reasonable time please contact us by phone or email, for larger items, sent with Direct Freight, if the person is not home to receive the goods or the person does not specify a safe place to leave order (at their own risk) then they will be charged a redelivery fee which is equal to the original amount paid.
We hope you can understand during peak times there may be slight delivery delays however if you do not receive your order in the timeframe specified, please contact us info@thecanyonway.com.au
PRICING
All prices are in Australian dollars and include Goods and Services Tax (GST) of 10 percent.
Online prices may be subject to change without notice, and may differ from prices available elsewhere.
All international orders will not incur GST so this amount will be deducted from your order purchase price on checkout. Further duties, taxes or charges levied on the package on arrival in your country, or any other fees or charges you may incur in relation to a foreign transaction, are your responsibility. If you require further information about your country’s taxes
ORDERING
Orders can be submitted via the online store,or via email. Simply email info@thecanyonway.com.au listing the items that you wish to purchase and we will Endeavour to get back to you within 24 hours with an order confirmation.
The Canyon Way reserves the right to correct inadvertent errors, omissions or inaccuracies in relation to price, product availability, or product descriptions.
The Acceptance of all orders is subject to The Canyon Way confirming availability and or price for products ordered. If your order is rejected for any reason you will be given a full refund for any amount paid for the order.
The Canyon Way only accepts your offer/purchase and will conclude the contract of sale for the product(s) ordered by you, when we despatch the product(s) or send an email confirming that the product(s) have been despatched to your nominated shipping address.
The Canyon Way may cancel your order (including orders accepted by The Canyon Way ) without any liability to you if any of the products in your order are unavailable, or there were any errors in price or product description on the Website at the time of placing your order, or due to technical errors in processing your order. If we cancel your order for any reason you will be given a full refund for any amount paid for the order.
The Canyon Way reserves the right to correct inadvertent errors, omissions or inaccuracies in relation to price, product availability, or product descriptions. Acceptance of all orders is subject to The Canyon Way confirming availability and price for products ordered. If your order is rejected for any reason you will be given a full refund for any amount paid for the order.